Home Flipping Workshop

Frequently Asked Questions

Here are some of the most frequently asked questions about the Home Flipping Workshop leading up to the live event!

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I didn't receive my tickets – how can I get them?

First, please check your spam folder to see if the email & tickets ended up there by mistake.

If you would like us to resend your tickets, please email [email protected] with the information you entered at check-out including: name, email, date of purchase, and event. We will be happy to re-send your tickets.  We will also have you registered in our system, so when you arrive we can check you in.

There was an error/issue when I tried to purchase tickets – how can I continue to purchase?

We greatly apologize for the difficulties! Please please email [email protected]  with as much information as you can provide about the error/issue including: name, email address, event you wish to purchase tickets to, description of the issue, screen shot (if applicable), and what internet browser you are using (Internet Explorer, Google Chrome, Safari...etc). We will verify that your order did not still go through and contact you with next steps or a resolution.

Do I get a confirmation receipt after purchase?

Any time you make a purchase using our platform you will be given an option to print a receipt immediately after purchase, as well as an automatic email with the purchase details, and event information.

Do I need to buy anything at the event?

No further investment or purchase is required.  Glenn and Amber Schworm do offer future educational opportunities, but at no time will you be pressured into purchasing further courses or training.  It is completely up to you, if you want to further your education.

What do I need to be able to print my tickets?

Printed tickets are not required to enter the event.  Please have your email confirmation handy as proof of purchase, if there are any issues at event check-in.

Can I use my smartphone instead of printing out a ticket?

Yes - if you opted in to receive tickets via SMS you can use this option instead of a PDF ticket at the event.

What if I don’t have a smartphone or a printer, can I still redeem my tickets?

Please have your email confirmation available to present at the door. You may also be required to show proof of ID to confirm your purchase.

I see a duplicate charge on my credit card, will this go away?

Most of the time, these double charges occur because of a mismatch in your billing address versus the mailing address associated with your credit card. If you received an error message that resulted in re-submitting your billing information, and the attempt failed, the transaction might be listed as pending.

Give your financial institution a call and have them take a closer look at the charges. If the charges are indeed listed as pending, they should go away in 2-4 business days. If you believe there is an error that is not pending, please reach out to [email protected] for additional assistance.

I bought a ticket for someone else, how do I send it to them?

You can forward your email confirmation to your friend.  Their name must be the registered attendee.

I have a question about the event, who do I contact?

Please reach out to the event organizer whose information is located on the event page. They will be able to answer any specific questions relating to the event.

Can I get a refund?

If you are unable to attend your paid event, we are happy to transfer your ticket(s) to any other VestorPRO Home Flipping Workshop being offered, in any city, for up to 1 full calendar year from this event. We do not offer refunds.

What is the Money Back Guarantee?

The money back guarantee is offered to ensure you find value in our workshop.  To qualify for the money back guarantee, you must attend the entire day 1, of the 3-day Home Flipping Workshop.  If after day 1, you do not think you received at least 10 times your investment, in training and tools, please return all materials, gifts and giveaways to the Events Team staff table.  We will collect all materials, gifts and giveaways and return your financial investment back to the credit card originally charged.  Any tools, gifts, or materials not returned at the time of the money back guarantee request will be deducted from the total amount received as a credit.

I HAVE A QUESTION FOR CUSTOMER SERVICE ABOUT THE EVENT, TICKETS, OR ORDERS

Please email [email protected] or call (518) 310-6500 or 877-322-8864.